State Parks launching new Reservation Call Center

Nebraska State Parks is launching a new Reservation Call Center beginning June 18. This enhanced service is designed to improve the park guest experience when making or modifying reservations.

Park guests will see the following changes:

• More reservation specialists will be available.
• The center will be open on weekends.
• There will be a queued callback system, eliminating the need to stay on hold.
• Spanish-language support will be available.
• The new toll-free phone number for reservations and cancellations will be 1-844-637-2757 (1-844-NEPARKS). Guests are encouraged to use this number or visit Nebraskastateparks.reserveamerica.com.
• Call Center hours will be Monday-Friday, 9 a.m.-6 p.m. (Central time) and Saturday-Sunday, 9 a.m.-5 p.m.

Park guests still can call the Nebraska State Parks Information Line at 402-471-1414 for park-specific information, special event information, unique or complex reservation questions, or refund requests.

For more information about Nebraska State Parks, go to OutdoorNebraska.gov/parks.